Enhancing Customer Engagement with AI: Personalization and Predictive Analytics - SMART BRAND SYSTEM
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Name:Enhancing Customer Engagement with AI: Personalization and Predictive Analytics - SMART BRAND SYSTEM
Date:February 11, 2026
Time:11:00 AM - 12:00 PM CST
Event Description:
From email to ecommerce, AI is now the engine behind deeper personalization. Learn how to use AI to create tailored experiences, anticipate needs, and drive conversions without guesswork. What You’ll Learn: * How AI tools personalize experiences at scale * Using customer data to predict behavior and drive timing * Ethical use of personalization in small business * Integrating AI into CRM and content delivery * Boosting retention and conversion with minimal manual work Built for: • Marketing managers, small business owners, and service providers who want deeper engagement without spending all day in their inbox Deliverables: ? AI Personalization Playbook ? Predictive Engagement Flowchart ? Data Readiness Checklist ? CRM Integration Tip Sheet ? Copy Templates for High-Converting Outreach Presenter: Maria Elena Duron helps small business owners, content creators, and service providers grow with clarity, visibility, and smart AI strategy. As a Chief AI Officer and nationally recognized Growth with Google Coach, she’s trained over 18,000 businesses to turn digital confusion into systems that get them seen, trusted, and chosen.
Take a walk through Washington Park and enjoy a story as you stroll! Beginning at the parking lot located on the Lincoln Grade School side of Washington Park, follow the sidewalk to read a story. This two-month session’s book is There Was a Cold Lady Who Swallowed Some Snow by Lucille Colandro..
Washington Winter Walkabout – February 1-28
Bundle up and join us for the 2nd Annual Washington Winter Walkabout, hosted by the Washington Chamber of Commerce! This month-long, town-wide scavenger hunt runs all February and invites community members to explore Washington while supporting local businesses along the way. More information www.washingtonilcoc.com/washington-winter-walkabout
Animal Rescue Giving Tree at Washington District Library – Sunnyland Branch
Help the Tazewell County Animal Shelter stock their shelves and provide newly adopted animals with the essentials they need. Beginning February 1, 2026, select ornaments with items to donate, purchase the items, and bring them back to the Sunnyland Branch by March 10th.
