Enhancing Customer Engagement with AI: Personalization and Predictive Analytics - SMART BRAND SYSTEM

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Name: Enhancing Customer Engagement with AI: Personalization and Predictive Analytics - SMART BRAND SYSTEM
Date: February 11, 2026
Time: 11:00 AM - 12:00 PM CST
Event Description:
From email to ecommerce, AI is now the engine behind deeper personalization. Learn how to use AI to create tailored experiences, anticipate needs, and drive conversions without guesswork. What You’ll Learn: * How AI tools personalize experiences at scale * Using customer data to predict behavior and drive timing * Ethical use of personalization in small business * Integrating AI into CRM and content delivery * Boosting retention and conversion with minimal manual work Built for: • Marketing managers, small business owners, and service providers who want deeper engagement without spending all day in their inbox Deliverables: ? AI Personalization Playbook ? Predictive Engagement Flowchart ? Data Readiness Checklist ? CRM Integration Tip Sheet ? Copy Templates for High-Converting Outreach Presenter: Maria Elena Duron helps small business owners, content creators, and service providers grow with clarity, visibility, and smart AI strategy. As a Chief AI Officer and nationally recognized Growth with Google Coach, she’s trained over 18,000 businesses to turn digital confusion into systems that get them seen, trusted, and chosen.
Location:
https://us06web.zoom.us/meeting/register/3-_mDIAASiu8mzZUaWAdDQ
Date/Time Information:
Feb. 11th from 11:00 am - 12:00 pm
Contact Information:
Katie Whalen
Fees/Admission:
No Cost
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Ongoing Programs & Features

StoryWalk in Washington Park

Take a walk through Washington Park and enjoy a story as you stroll! Beginning at the parking lot located on the Lincoln Grade School side of Washington Park, follow the sidewalk to read a story. This two-month session’s book is Love Monster by Rachel Bright.

FoWL Booksale Donations

Looking for something to do this weekend? How about spring cleaning your bookshelves!

Friends of Washington District Library is accepting book, DVD, and CD donations for our Spring Booksale. Donations will be accepted March 30 – April 12 during open hours at the Main Library.

Save the date for the Spring Booksale: April 17 @ 1:00 PM – April 21